Terms of service

 

Welcome to The Pause Room. By accessing our website or purchasing from our store, you agree to be bound by the following terms and conditions.

1. General Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your province of residence. We reserve the right to refuse service to anyone for any reason at any time.

2. Accuracy of Information

While we strive for perfection, we are not responsible if information made available on this site is not accurate, complete, or current.

  • Any reliance on the material on this site is at your own risk.

  • We reserve the right to modify the contents of this site at any time.

3. Products and Pricing

  • Prices: All prices are listed in South African Rand (ZAR) and are subject to change without notice.

  • Availability: Certain products may be available exclusively online or in-store. We reserve the right to limit the quantities of any products or services that we offer.

  • Errors: In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.

4. Orders and Payment

We reserve the right to refuse or cancel any order you place with us. This may include orders placed by the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Payment must be received in full before any products are dispatched or collected.

5. Shipping and Delivery

  • Delivery timelines are estimates and not guarantees.

  • Risk of loss and title for items purchased pass to you upon our delivery to the carrier.

  • Please refer to our Return & Refund Policy for details on returning items to our Paarden Eiland location.

6. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To infringe upon or violate our intellectual property rights.

  • To upload or transmit viruses or any other type of malicious code.

7. Limitation of Liability

The Pause Room shall not be liable for any injury, loss, claim, or any direct/indirect damages of any kind arising from your use of any of our products or the service. Our liability is limited to the maximum extent permitted by South African law.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Republic of South Africa.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

Contact Information

Questions about the Terms of Service should be sent to: The Pause Room 19 Lowestoft Street, Paarden Eiland, 7405 Cape Town Email: hello@thepauseroom.co.za